Upgrading Citrix Components
When it comes to upgrading the Citrix components, it is a bit of a struggle to find the upgrade path for old running versions of various Citrix components like Controller or Storefront.
Unfortunately, Citrix does not provide an upgrade path matrix similar to Broadcom VMware or Fortigate FortiOS. You have to struggle to find the exact upgrade path. the last upgrade I did for a customer I created a small table, so thought it will be helpful.
Components | From Version | To version | Upgrade Sequence |
Studio/Controller | Citrix 7.15 LTSR CU7 | 2402 LTSR | 4 |
Director | Citrix 7.15 LTSR CU7 | 2402 LTSR | 3 |
Storefront | 3.6.0.33 | 3.12 > 2402 LTSR | 2 |
VDA (no PVD or app disk) | 2203 LTSR CU4 | 2402 LTSR | 5 |
Netscaler | NS13.0 92.19.n | 13.1>14.1 | 6 |
License server | 11.17.2.0 build 44000 | 11.17.2 Build 49000 | 1 |

Issues encountered during the upgrade
1. I had an issue with the NetScaler License. It lost the license after the upgrade. Citrix License website was not able to generate the new license, so I had to call Citrix to get a new license.
2. Citrix license - Licenses were missing, so I had to re-download the licenses and readd it.
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Upgrade Citrix Components